Founder Profile Comparison | March 2026

The People Behind
Customertimes & Forte Group

Two bootstrapped IT services empires built by Eastern European immigrants who chose different paths to the same ambition: bridging technology and enterprise transformation.

DS
Dmitry Sidney
CEO & Co-Founder, Customertimes
Customertimes
MV
Max Votek
Managing Partner & Co-Founder, Customertimes
Customertimes
VS
SK
Slava Kreynin
Founder & Executive Chairman, Forte Group
Forte Group
01 / At a Glance

Founder Snapshot

Dimension Dmitry Sidney (CT) Max Votek (CT) Slava Kreynin (Forte)
Current Title CEO & Co-Founder Managing Partner & Co-Founder Founder, President & Executive Chairman
Education M.S. Computer Science, Taras Shevchenko Natl Univ of Kyiv Master's, I.M. Sechenov First Moscow State Medical University B.S. Mathematics & Computer Science, Loyola University Chicago
Academic Discipline Computer Science Medicine / Pharmacy Math + CS
Pre-Founder Career SAP CRM Architect (Vodafone Ukraine); Program Manager (Siemens) Pharmacist; Sales Force Effectiveness Manager (Solvay Pharmaceuticals, ~10 yrs) Entered entrepreneurship directly after university
Founded Company 2006 (age ~28) 2006 (age ~28) 2000 (age ~25)
Years as Founder/CEO 20 years (still CEO) 20 years (still Managing Partner) 25 years (CEO 22 yrs; Chairman 3 yrs)
Still Runs Day-to-Day? Yes — CEO Yes — Managing Partner No — Hired CEO in 2022
Origin Country Ukraine Russia (trained) / Ukraine connection Immigrant to US (Eastern European roots)
Current Base New York / Boca Raton, FL Boca Raton, FL Chicago, IL
Other Ventures None known (single-company focus) None known (single-company focus) Peeranha/Peera (Web3, Techstars '22); Leomed (healthcare tech)
CEO Approval Rating N/A (not separately tracked) N/A 88/100 Comparably (Top 5%)
Public Profile Intensity Low-Medium — Limited public presence Medium-High — Podcasts, media quotes, conferences Medium-High — Conferences, LinkedIn, Ukraine advocacy
Defining Quote Grew CT to ISG Leader alongside companies 200–500x its size "Americans are quickly waking up to the potential of AI to transform healthcare" "Bridging the gap between people and technology has always been our passion"
02 / Deep Profiles

Who They Really Are

DS
Dmitry (Dimitri) Sidney
CEO & Co-Founder, Customertimes — New York, NY

Education & Early Career

University
Taras Shevchenko National University of Kyiv (1995–2000)
Degree
Master of Science, Computer Science
Vodafone Ukraine
SAP CRM Architect — System design, process optimization in telecom
Siemens
Program Manager — SAP CRM, OpenText, MS Projects for manufacturing business units

Founder Profile

Archetype
Technical architect turned CEO. Deep SAP/CRM roots. Understands enterprise systems at the schema level.
Approach
Quiet operator. Low public profile. Leads by building — grew CT to ISG Leader status alongside firms 200–500x its size without self-promotion.
Tenure
20 years as CEO — no transition, no outside management. Hands-on leadership continuity.

Key Achievements at CT

Scale
Grew from 5 founders to 1,200+ employees across 17+ offices globally
Certification
Built team of 800+ Salesforce-certified experts with 1,715+ certifications
Recognition
ISG Leader for 3 consecutive years — named alongside Deloitte, IBM, Capgemini
Products
Oversaw development of 10+ proprietary products (CT Mobile, Vision, Pharma, REx)
Clients
Won and retained Pfizer, Toyota, Coca-Cola, L'Oreal, Siemens, AbbVie

Leadership Style

Style
Build-in-silence. Let the ISG ranking and client logos speak. No podcast circuit, minimal LinkedIn activity. Classic Eastern European engineering-first mentality.
Risk
Low public visibility means CT's story is under-told. In a market that rewards narrative, silence is a competitive disadvantage.
MV
Max Votek
Managing Partner & Co-Founder, Customertimes — Boca Raton, FL

Education & Early Career

University
I.M. Sechenov First Moscow State Medical University (1995–2000)
Degree
Master's Degree — Pharmacy / Medicine
Solvay Pharma
Sales Force Effectiveness Manager — Led strategic & operational services teams for close to a decade
Unique Edge
One of the only IT services co-founders in the industry with a clinical pharmacy background — understands drug development, clinical trials, and HCP engagement from the inside

Thought Leadership

Podcast
"Harnessing AI in Pharma" on The Scale Up Show (Apple, Spotify)
Media
Quoted in TechInformed, Digital Journal, Healthcare IT News on AI in drug development
Focus
AI applications in drug development, clinical trials, patient support, and field sales

Role & Impact at CT

Domains
Leads marketing and customer success teams. Drives pharma/HLS vertical strategy.
Vertical Impact
CT's pharma client roster (Pfizer, AbbVie, AstraZeneca, Takeda, Bayer, Kenvue) is directly attributable to Votek's domain expertise and relationships
Product Vision
Guided development of CT Pharma (2014) and AI healthcare applications
"Americans are quickly waking up to the potential of AI to transform healthcare, with 48% of people already identifying themselves as optimistic about AI-driven outcomes."
— Max Votek, quoted in TechInformed

Leadership Style

Style
Domain evangelist. Bridges pharma industry knowledge with technology strategy. The face of CT's healthcare AI narrative. Complements Sidney's quiet technical leadership.
SK
Slava (Steve) Kreynin
Founder, President & Executive Chairman, Forte Group — Chicago, IL

Education & Early Career

University
Loyola University Chicago (1993–1996)
Degree
Mathematics & Computer Science
Advanced
The Junto Institute (2014–2017) — Entrepreneurial leadership ("B school for founding teams")
Pre-Forte
Entered entrepreneurship directly from university at ~25 years old. No corporate career. Pure founder DNA.

Other Ventures

Peeranha / Peera
Co-Founder & CEO (2020–present). Decentralized Q&A on blockchain. Techstars '22 alumnus. PEER token on Polygon/Sui.
Leomed Inc.
Co-Founder (2021–present). Healthcare access technology. Early stage.
Pattern
Serial entrepreneur who builds parallel ventures while maintaining the mothership. Unusual for a 25-year-old company founder.

Key Achievements at Forte

Scale
Solo-founded from zero to 900+ employees, $126M+ revenue, fully bootstrapped
Longevity
25 years of continuous growth. No outside funding, no M&A-driven scale (until 2017/2022 tuck-ins)
Inc. 5000
Named to Inc. 5000 (2021) with 59% three-year growth
Clients
NBC Universal, Salesforce, Walgreens, KPMG, Nasdaq, Zendesk
CEO Score
88/100 on Comparably (Top 5% of all companies). A+ leadership team rating.
Succession
Successfully transitioned to professional CEO (Carlsson) in 2022 while maintaining culture
"Bridging the gap between people and technology has always been our passion. GSS represents the next phase of that vision — flexible, value-driven approaches that match the right technology team with each of those challenges."
— Slava Kreynin, PR Newswire (2018)

Leadership Style

Style
People-first builder. Culture architect. Builds bridges — between tech and people, Eastern Europe and the West. Long-horizon thinker who bootstrapped for 25 years vs. seeking an exit.
Public
Active on LinkedIn. Ukraine Recovery Conference speaker. #StandWithUkraine advocate. Community builder (A Red Orchid Theatre board).
03 / Career Timeline

Parallel Journeys

Two founders, converging at the same destination from different starting points.

CT Founders
1995–2000 — Sidney: CS at Kyiv; Votek: Medicine at Sechenov Moscow
2000s — Sidney: SAP CRM at Vodafone & Siemens; Votek: Sales Force Effectiveness at Solvay Pharmaceuticals (~10 yrs)
2006 — Five friends found Customertimes
2008 — Become Salesforce partner — pivotal platform bet
2013 — First U.S. office (New York)
2014 — CT Pharma on AppExchange — first product IP
2016 — Platinum Salesforce partner
2018 — European HQ in Paris
2020 — Salesforce Partner Innovation Award
2021 — ISG Rising Star; CT Vision launch
2022–24 — ISG Leader 3x; ISG Paragon Award
2025 — Sidney: 20th year as CEO. Still at the helm.
1995
2000
2006
2008
2013
2016
2018
2020
2022
2025
Kreynin / Forte
1993–1996 — Math & CS at Loyola University Chicago
2000 — Founds Forte Group in Chicago at ~25. QA focus. Bootstrapped.
Early 2000s — First offshore office in Minsk, Belarus
2008 — Expanding into full-spectrum IT services
2014–17 — The Junto Institute leadership program
2017 — Acquires Agile Unicorn — pivots to outcome-based
2018 — Launches Global Services & Solutions
2020 — Co-founds Peeranha (Web3 / blockchain)
2022 — Acquires Utopia Solutions; hires CEO Carlsson; transitions to Chairman
2021 — Inc. 5000 (59% growth); co-founds Leomed
2025 — 25th anniversary. AI-first rebrand. Executive Chairman.
2025 — Kreynin: Ukraine Recovery Conference (Rome), building multiple ventures
04 / Leadership DNA

How They Lead Differently

Leadership TraitCT Founders (Sidney + Votek)Kreynin (Forte)Contrast
Founder Archetype Technical Architect + Domain Expert People-First Builder Complementary
Primary Superpower Product vision. Built 10+ proprietary products that create IP-driven moats and accelerators Culture architecture. Built a 25-year culture so strong he could step back and it sustained itself Both rare
Growth Philosophy Platform leverage. Bet on Salesforce ecosystem early (2008) and rode the wave. Products amplify consulting. Organic patience. 25 years of bootstrapped compounding. No shortcuts, no hype cycles. Steady build. CT faster to market
Risk Appetite Moderate. Multi-platform diversification (SF + MSFT + SAP) hedges bets but concentrates on Salesforce Adventurous. Launched Web3 startup (Peeranha) and healthcare venture (Leomed) while running Forte Kreynin bolder
Succession Planning Not yet. Sidney has been CEO for 20 years with no announced succession plan Completed. Hired Carlsson as CEO in 2022 with a structured transition. Stays as Chairman. Forte ahead
Public Presence Sidney: Low. Votek: Medium-High (podcasts, media quotes, healthcare AI thought leadership) Medium-High. Active LinkedIn, conference speaker, Ukraine advocacy, community boards Kreynin broader
Delegation Model Multi-founder. Sidney (tech + strategy) + Votek (pharma + GTM) + Goldfinger (enterprise sales). Distributed leadership. Solo-to-professional. Built alone for 22 years, then hired a professional CEO to scale. Currently parallel-paths with own ventures. CT more distributed
Community Impact Pledge 1% participant; Give Back to Ukraine Fund ($400K+); autism awareness #StandWithUkraine advocate; Ukraine Recovery Conference speaker; A Red Orchid Theatre board (2011–13) Both committed
Employee Perception Glassdoor: 4.3/5 (371 reviews); 85% recommend; culture praised Comparably: 88/100 CEO (Top 5%); A+ leadership; Glassdoor 4.1/5 Both strong

The CT Founder Dynamic

Sidney and Votek represent a classic complementary co-founder pairing: the architect and the evangelist. Sidney builds the machine; Votek tells the story in pharma boardrooms. This division of labor is why CT has both deep product IP (Sidney's vision) and deep pharma relationships (Votek's domain credibility).

The risk: Sidney is invisible. In a market that rewards CEO narratives, CT's technical leader has almost no public profile. If enterprise buyers google the CEO, they find very little. Votek partially compensates, but only in the HLS vertical.

The Kreynin Dynamic

Kreynin is a rare long-horizon solo founder who built a $100M+ company over 25 years without outside capital, then had the self-awareness to step back and hire a professional CEO. This combination of founder grit + mature delegation is exceptionally uncommon in mid-market services firms.

The risk: Culture depends on the founder's DNA. Forte's 90% retention and 74.5 NPS were built by Kreynin over two decades. Carlsson is 3.5 years in. The cultural half-life of a founder's influence is typically 5–7 years. The clock is ticking.

05 / Impact Scorecard

Founder Effectiveness

Head-to-Head Founder Metrics

■ CT Founders (Sidney + Votek)   ■ Kreynin

Company Scale (employees)
CT 1,200
FG 900
Years of Sustained Growth
CT 20 yrs
FG 25 yrs
Blue-Chip Client Roster
CT
FG
Proprietary IP Created
CT 10+ products
FG 0
Analyst Recognition Earned
CT ISG Leader 3x
FG None
Employee Culture Score
CT 4.3 GD
FG 88/100 CEO
Client Retention / Loyalty
CT
FG 90% / 74.5 NPS
Succession Planning Maturity
CT Not started
FG Completed 2022
Thought Leadership / Public Profile
CT (Votek leads)
FG (Kreynin active)
Serial Entrepreneurship
CT Single focus
FG 3 ventures
Platform Strategic Bets
CT SF bet in 2008
FG Platform-agnostic
Global Footprint Built
CT 17+ offices, 6 continents
FG 12 offices, 3 continents
7

Dimensions where CT founders lead

5

Dimensions where Kreynin leads

2

Dimensions that are too close to call

06 / The Decisive Difference

What Separates These Founders

Sidney: The Quiet Architect

Builds systems. Built a 1,200-person company and 10+ products with almost zero public profile. The engineering-first founder who lets code and ISG rankings speak. Risk: the market may never hear CT's story.

Votek: The Domain Bridge

Translates pharma into technology. A pharmacist who became a tech co-founder — the rarest founder profile in IT services. His domain credibility is why Pfizer and AbbVie are CT clients. Votek is CT's secret weapon.

Kreynin: The Patient Empire Builder

25 years, no outside money, no shortcuts. Built a culture so strong he could walk away from the CEO seat and it held. Now building parallel ventures (Web3, healthcare) while the mothership runs. The rarest breed: a founder who knows when to let go.

Decisive DimensionCT FoundersKreyninVerdict
Created lasting IP? Yes — 10+ products on AppExchange & MS Marketplace No — Pure services, no product IP CT
Built transferable culture? Untested — No CEO transition attempted Yes — 90% retention held through CEO change Forte
Earned independent validation? ISG Leader 3x alongside $50B+ firms Inc. 5000 + Clutch 1000 but no analyst coverage CT
Prepared the company for what's next? Partially — Strong position but no succession plan for 20-year CEO Yes — CEO hired, AI pivot, LatAm expansion, founder free to explore Forte
Built a business that survives them? Probably — Product IP has value independent of founders; but no succession test Tested — 3.5 years of post-CEO-transition performance Forte (tested)
07 / Final Verdict

The Bottom Line

CT Founders

Sidney + Votek built something with lasting structural value. The combination of a technical architect who creates products and a pharma-domain expert who opens boardroom doors is a co-founder pairing that competitors cannot replicate. CT's product IP will retain value regardless of who runs the company — but that succession test has never been run.

Founder grade: A-
Deduction for lack of succession planning and Sidney's invisible public profile.

Slava Kreynin

Kreynin built something that endures without him. 25 years of bootstrapped growth, a culture rated in the top 5% of all companies, 90% client retention — and then the hardest thing a founder can do: hand over the keys and walk into the next room. The company held. That's the ultimate founder test.

Founder grade: A
Deduction for leaving no product IP behind and zero analyst coverage during his CEO tenure.

Different Brilliance

The CT founders built an asset — proprietary products, ISG validation, and blue-chip pharma relationships that have standalone value.

Kreynin built an organism — a self-sustaining culture with 90% retention that survived the ultimate stress test of a founder stepping back.

Assets appreciate. Organisms adapt. In a market being reshaped by AI, consolidation, and platform shifts, both forms of founder legacy will be tested. The founders who win the next decade are the ones who combine both: build products that create value and cultures that sustain it.

Neither founding team has achieved that combination yet. That's the opportunity.